Responsible Gambling at 8bet — Bet with Awareness and Control

Responsible gambling is the set of practices, attitudes, and tools that allow a person to participate in Sports Betting or casino games in a controlled, mindful way — within their financial and emotional limits. It's not about not playing; it's about playing with awareness.

In practice, responsible gambling means: betting only with money you've set aside specifically for entertainment (just as you would for a night out or a concert ticket), setting a time and spending limit before you start, and accepting the outcome — win or loss — without trying to "recover" what was lost by making impulsive new deposits.

Sports Betting on football, e-sports, Live Casino, slots and crash games are entertainment products that involve luck and risk. Outcomes are never guaranteed and, statistically, the house holds an advantage over the long run. Understanding this reality is the foundation of a healthy relationship with any betting platform — including 8bet.

8bet doesn't just want users — it wants users who play in a healthy way and keep coming back for years because they genuinely enjoy the experience, not because they're trapped in a harmful cycle. This philosophy isn't just talk: it translates into concrete product decisions.

The first is that the control tools are accessible directly from the account menu — not buried in subcategories or hidden behind bureaucratic processes. Any user can set a deposit limit in under two minutes without needing to contact support. The second is that protective limits take effect immediately but can only be relaxed after a 7-day reconsideration period — to prevent a decision made impulsively (like disabling a limit in the heat of a losing streak) from being reversed on the spot.

8bet also monitors behavioral patterns within the platform. If a user shows a sudden increase in deposit frequency, very short intervals between bets, or a consistent loss-chasing pattern, the responsible gambling team may reach out proactively — not to pressure, but to offer information and tools. That contact is always respectful, non-judgmental, and focused on the user's well-being.

8bet's responsible gambling tools were designed to cover a range of situations and user profiles. Understanding how each one works in practice helps you choose the one that makes the most sense for you right now:

Deposit limit is the most widely used tool and the top recommendation for anyone who wants to stay in control without needing a full break. You set a maximum amount — for example, R$ 200.00 per week — and the platform simply won't accept deposits beyond that threshold during the configured period. It doesn't matter whether you try via Pix, bank slip, or credit card: the block is automatic and applies to all payment methods.

Loss limit works in a similar way, but with a different trigger. Instead of tracking how much you've deposited, it tracks how much you've lost. If you set a loss limit of R$ 150.00 per week and reach that amount, new deposits are blocked until Monday — regardless of any remaining balance in the account from other sources. This is an important safeguard for users who are disciplined enough not to deposit more, but might be tempted to use an existing balance to chase losses.

Session time limit is especially useful for anyone who uses the platform on mobile and can easily lose track of time playing live casino games or slots. With the alert configured, the platform displays a notification when you've reached your set time limit — and you can choose to end the session or keep playing consciously, knowing you've already passed the limit you set for yourself.

Temporary break is for moments when you feel you need a complete break from the platform for a defined period. Available periods: 24 hours, 3 days, 7 days, 30 days, or 6 months. During the break, login is blocked, promotional emails are paused, and your balance remains safe in the account. When the period ends, the account is reactivated automatically — no request needed.

Permanent self-exclusion is the most definitive option. Once requested and confirmed, access is permanently terminated and the user's CPF is added to an internal list that prevents new registrations. Any balance available for withdrawal is processed within 5 business days to the registered bank account or Pix key. This decision cannot be reversed and therefore requires double confirmation — through the platform and the registered email address.

8bet is a platform exclusively for users aged 18 and over. Access by minors is prohibited, and the registration process includes CPF verification with the Brazilian Federal Revenue Service, where date of birth is automatically cross-checked. Accounts identified as belonging to minors are cancelled immediately, with no payout of any balance.

For parents and guardians who share devices with underage children, 8bet recommends the following practices:

• Never save your 8bet account password in the browser or a password manager on any device shared with minors;
• Use your operating system's parental controls (available on Android, iOS, Windows, and macOS) to block access to 8bet.express;
• Keep your personal device protected with a PIN, biometrics or a password that the minor does not know;
• Have open conversations with your children about the risks of gambling and why the platform is for adults only.

If you suspect a minor is accessing the platform — whether through your account or a new one — contact us immediately via live chat or at contato@8bet.express. All such reports are treated as the highest priority by 8bet's compliance team.

When they work as they should, Sports Betting and casino games are a form of entertainment that blends excitement, knowledge, and an element of chance. Watching a Brasileirão Série A match with a bet on the outcome, or playing a live blackjack session at 8bet, can be genuinely enjoyable — as long as the money at stake is what you've set aside for leisure.

The line between entertainment and a problem lies in your relationship with the outcome. If you can walk away from a losing session and still feel like you had a good time — the same way you wouldn't be devastated after spending R$ 50.00 on a dinner that turned out to be just okay — then you have a healthy relationship with betting. If a loss triggers a strong urge to "chase the money back," that's a sign worth paying attention to.

A few simple habits help keep betting firmly in entertainment territory:

• Set a monthly leisure budget and include betting within it — not as a separate, open-ended category;
• Never use money set aside for bills, rent, groceries, or other fixed expenses to place bets;
• Avoid betting when you're under intense emotional stress, sleep-deprived, under the influence of alcohol, or in any state that impairs your judgment;
• Treat each session as a standalone budget — if you've gone through what you set aside for that session, stop and come back another day;
• Celebrate wins in proportion — withdrawing part of your winnings and spending them on something tangible (a dinner out, a planned purchase) makes gains feel real rather than reinvesting everything straight away.

No betting strategy — in football, e-sports, roulette or slots — guarantees long-term profit. Variance is real, and short-term results may not reflect long-term probability. Accepting that as a starting point is what sets a bettor who has fun apart from one who suffers.

If you've decided you need to step away from the platform for a longer period — or permanently — here is the full process:

For a temporary break (24 hours to 6 months):

1. Log in to your 8bet account;
2. Go to Settings → Responsible Gambling → Temporary Break;
3. Select the desired period (24 hours, 3 days, 7 days, 30 days, or 6 months);
4. Confirm the action — an additional confirmation email will be sent to your registered address;
5. Once confirmed, access is blocked immediately.

For permanent self-exclusion:

1. Contact support via live chat (available 24 hours) or by email at contato@8bet.express with the subject line "Permanent Self-Exclusion";
2. Enter your full name and registered CPF and confirm the request;
3. The responsible gambling team will confirm your intent and process the withdrawal of your available balance to your registered Pix key or bank account;
4. Access is blocked and your CPF is added to the permanent exclusion list within 24 hours;
5. You'll receive an email confirmation with all the details of the account closure.

8bet provides support and tools, but recognizes that in more serious cases of behavioral addiction, the support of mental health professionals is essential. If you or someone close to you is struggling with gambling-related issues, here are the resources available in Brazil:

• CAPS (Centros de Atenção Psicossocial): located throughout Brazil, offer free treatment through the public health system (SUS) for behavioral addictions. To find the nearest CAPS, contact your local UBS (Unidade Básica de Saúde);
• CVV (Centro de Valorização da Vida): available by phone at 188, 24 hours a day, seven days a week. In addition to emotional support during crises, CVV can direct you to mental health services available in your city;
• Gamblers Anonymous (GA) Brasil: in-person and online support groups for people with gambling-related issues. Groups follow the 12-step model and are free of charge;
• Psychologists via digital platforms: apps like Vittude, Zenklub, and Psicologia Viva connect you with CFP-registered psychologists for online sessions — an accessible option for those in smaller cities or who have difficulty commuting.

Seeking help is not a weakness — it's the most sensible thing to do when a behavior has started to have a negative impact. 8bet fully respects any user's decision to step away from the platform and supports those who choose to put their wellbeing first.